Delivery and returns

Delivery

Free delivery on all mainland UK orders.

No minimum order value.

For any international delivery enquires please reach out at sales@topagraphics.com

We aim to dispatch the wraps within 3 business days of the order being placed.

We would love to get this down but are limited by technology.

Many of our wraps are printed on demand and due to the technologies we use, to ensure the most vibrant print colour, we have to let the materials stand for 24 hours to let the ink fully dry before we can apply the protective overlaminate.

Returns

At TOPAGRAPHICS, we strive to provide our customers with high-quality printed wraps. We understand that there may be instances where a return is necessary, and we want to ensure a clear and fair returns policy for our valued customers. Please review the following guidelines before initiating a return:

30-Day Return Period:

  • We accept returns within 30 days of the delivery date.
  • The items must be unused and in a resalable condition.
  • All items must be returned, including any accessories or additional components.

Custom Graphics:

  • For items shipped with custom graphics, returns are only accepted for defective or damaged items.
  • Print image quality issues are the responsibility of the customer who provided the graphics. We will do everything we can prior to print to confirm the quality of the input media is acceptable but cannot be held liable for issues with the graphics once they have been approved by the customer.

Return Shipping:

  • The customer is responsible for the return shipping cost of items.
  • Please ensure that returned items are properly packaged to prevent damage during transit.

Damaged Items in Transit:

  • Any items damaged during transit should be reported to sales@topagraphics.com within 3 days of receiving the package.
  • Include images of the damaged items and packaging to expedite the resolution process.

Product Inspection and Installation:

  • Check the product carefully prior to installation.
  • For any issues found, contact sales@topagraphics.com immediately and we will work to find a solution. 
  • Once the wrap has been used, it can no longer be returned.

Improper Installation:

  • Follow the provided installation instructions carefully to avoid any issues.
  • Damage caused by improper installation is not the responsibility of TOPAGRPAHICS.
  • Contact sales@topagraphics.com to explore possible solutions, even if a return is not an option.

Contact Information:

  • For all returns and related inquiries, please contact us at sales@topagraphics.com.
  • Provide your order number and a detailed description of the issue to expedite the process.

Please note that any returns not meeting these guidelines may not be accepted or may be subject to a restocking fee. We appreciate your understanding and cooperation. Thank you for choosing TOPAGRAPHICS.

  • Free Mainland UK Shipping

  • Tracked Delivery

  • 30 Day Returns Policy

  • 100% Recyclable Packaging

FAQs

How much is UK delivery?

All mainland UK deliveries are free

Do you deliver internationally?

For any international deliveries please reach out to us at sales@topagraphics.com

If you don't get a confirmation email please check your Junk folder.

How long will it take for my item to arrive?

We aim to despatch your order within 3 working days, once despatched our UK couriers are a 48hr service.

How do I track my order?

You will have received tracking details via email, once the order has been despatched.

What do I do if there is a problem with my order?

If you have any issues with your order, we are here to help. Just drop our customer service team an email at sales@topagrapgraphics.com and someone will get back to you ASAP to help with your query.

I cant find my confirmation email?

Please check your junk mail folder to see if it has gone in there.

If there is no email in the junk folder reach out to sales@topagraphics.com and we can help you.